Πολιτική επιστροφής χρημάτων
In case that a refund is required, this will be carried out by the company in the same manner, by which the customer carried out the payment of the charge, unless otherwise agreed with the customer, without undue or unreasonable delay.
In any case the customer is not entitled to a credit invoice or in any way to a refund with regard to Article 3ib(ιβ) of Law 2251/94 (indicatively in cases a) service contracts after the complete rendering of service, b) supply of goods which are manufactured according to the consumer's specifications or are clearly personalized, b) supply of sealed goods which are not suitable to be returned for health protection or for hygiene reasons, since they were unsealed after delivery etc.) and in any other case provided for by law or by this document in accordance with the law.
The customer is entitled to withdraw from the sale within fourteen (14) calendar days, which start from the product’s delivery time (to the customer or to the courier, that the latter selects), by returning the product to its original status, being burdened the cost of return and any reduction in the value of the goods. The cases which the right of withdrawal is not applicable are referred to in paragraph below under number 6.11. The reduction in the value of the goods is referred in the paragraph below with number 6.12. The customer bears the burden of proof that he exercised the right of withdrawal, as the law provides.